Customer Service

customer service-taitongseng

At Tai Tong Seng, you can be assured of our friendly customer service that begins when you enter our store. Our friendly staff is there to assist you with recommendations for the bath and sanitary fittings in your home.

Customer Service & Assistance

We will provide you with the right information to assist you in your purchase and ensure what you buy fits.


We will ensure delivery is made within the shortest possible time. Delivery charges will be waived if purchases exceed a certain amount.

Our Handyman Service

Our relationship with you does not stop after your purchase. We provide installation and handyman services at very reasonable rates. Enquire with us for more details.

Exchange Policy

For any reason, if you find your purchase does not suit you well, you may exchange the item as long as it is unopened and in its original packaging with your invoice or receipt within 3 working days. However, exchange is not applicable to the following conditions:
1) The product is not in a sellable condition.
2) The product is damaged after leaving the store, except for manufacturing defects.

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